David Carolan
GBAfter some health issues started… After some health issues started disrupting my life I decided to take things more seriously. Along with a ton of healthy lifestyle changes I wanted more information than I was getting from my doctor. I got my test kit from SiPhox after checking out a few other similar tests. They offered great help the whole way through and I needed it. The test Dashboard lit up 4 days after the test arrived at the lab as promised. I also setup a coaching session and got some great insights in how to adjust my diet and supplements which was way more detailed for me than my PCP or Endocrinologist had offered so far. I was also able to use FSA to pay so that was a big help. I'll be testing again in 6 months to see how things are going.
Aidan Scott
CABuyer beware. Here are the two issues I've had with SiPhox. 1. Almost complete absence of customer support. I've emailed support multiple times and no one responds. I purchased a test. It was received and signed for by SiPhox staff, but no results and no follow-up for six weeks. 2. I like to biohack that's why I signed up. However, I've had routine bloodwork carried on the same day as I completed the SiPhox. The results are completely at odds. I trust LapCorp more than I'd trust SiPhox... I started off with a very positive experience. After the first few blood tests, I had a coaching call and the doc was excellent. But the rest is pretty sh*te. I really hope someone else figures out this because I'm done with SiPhox.
SHADE
GBStay away All their propaganda makes you think it’s a reliable source for bloodwork for cheap when at the end of the day you will end up spending over $180 per test only for questionable results…SCAM STAY AWAY
Fred Steinberg
GBBest customer Service!… Some of the fastest most efficient customer service I've ever seen! Very refreshing to have a small problem handled within minutes....at 7:00 in the morning! Great product. great Instructions. this company is the real deal!
Aaron Schott
GBAbsolutely disappointed with their… Absolutely disappointed with their customer service. Ordered an unlimited membership after being with the company for years and despite requesting a refund after the recurring charge went though as it is not currently in our budget, they declined a refund and a potential customer again in the future. Sometimes life gets busy and you forget about these things. Should have been understandable in my opinion. I recommend against this company and especially against any recurring subscription. You have to worry about a company when something like this is an issue. There are plenty of send-away lab services and I believe you should look to one of the others for your health care and lab needs. UPDATE: minutes after this review, I received an email citing an error on their part regarding an email alert that should have been sent reminding me of the recurring charge. I was thankful to receive this refund but they did say with the info they had, they made the correct decision previously regarding not issuing a refund. Again, I am happy they decided to return my fees but I would still use caution with any recurring subscriptions.