Fraudulent business practice The reason for my 2 star review is based on my decision to not accept fall notification. To have to pay $10 more is, to me, having to pay twice. Why else would I pay $40/mo for help when I’ve fallen if not to get help when it’s needed? At best, I see their business model as a sham to entice seniors to pay for something that is already an essential reason for the subscription.

Great service Fortunately, I have not experienced an emergency need, but I have had two equipment issues over the years. One was resolved on the first phone call by the tech staff. Another time I misplaced my device and a replacement was sent overnight with a prepaid form to return the original if it was found (which it was). Staff is always courteous, knowledgeable, and efficient. (Date is estimated)

Very dependable My mom is 96 and she cannot hear. Usually someone is with her at all times but she hits the button when she goes to her room or the restroom. I respond quickly and the operators are so nice. If I am home for awhile they will contact me right away. Both mom and I feel protected

Medical Guardian is outstanding. Medical Guardian is outstanding in their responsiveness. Everyone I have spoken with has been knowledgeable and very pleasant. How do you find and hire so many pleasant employees ? Amazing !

Extremely satisfied with my device Extremely satisfied with my device. It gives me peace of mind knowing there is someone readily available if I have a fall or medical emergency.