They make it impossible to cancel service I got this for my friend who lives alone and has Alheimer's early stage. He wore the device for almost three years and then refused to wear it. I called and cancelled the service on November 10, 2023. My credit card company kept paying them regardless of my instructions. Finally, the credit company refunded me three months worth and demanded the money back from Medical Guardian. MG is now harassing me via phone calls and email to pay them. Letters written to headquarters go unanswered. This is definitely dishonest and gouging business practice. The device has been unplugged since November 2023 so they are not owed any money for service.

Wrist unit Everyone I have talked to was very helpful and knowledgeable. I recently ordered the wrist alert button unit and was very excited about it. I was told it would arrive in 7 to 10 days, my unit arrived 3 days after I ordered it!! I am very pleased with it!!

I haven't had to use my Guardian yet… I haven't had to use my Guardian yet (thank heaven), but I feel safe when I'm wearing it.

The Medical Guardian helps Reassure Living alone isn't fun. At times, it can be nerve-wracking, especially when there may be a medical ussue or a fall. Having my Medicak Guardian helps reassure me that help is close by at any hour without needing to phone anyone. Fall detection is an amazing addition.

I would give them less if possible I would give them less if possible. My mom fell several times and the unit didn't work. She was transported by ambulance for a concussion after one fall. One of the pendants batteries expanded so bad it split the pendant and they made me buy insurance to replace it. After another fall and new pendant not working I canceled and they still billed me over $700 and I have not got a refund. This is my experience with this company and I personally would not recommend doing business with them.