Honor Home Care

San Francisco | Los Angeles | Albuquerque | Dallas, United States
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2.55
Based on 20 Reviews

5

25.00%

4

10.00%

3

5.00%

2

15.00%

1

45.00%
About Honor Home Care

We offer the most efficient, well-managed, transparent care platform in the world, while maintaining the human touch that our clients expect and deserve

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Elana
GB

My spouse developed Lewy Body Dementia… My spouse developed Lewy Body Dementia with a seizure disorder and we needed more help the last 3 months of her life – Honor Home Care was fantastic! The caregivers who came were experienced, competent and compassionate. We had a rotating group of three or four women, and each was terrific, even in the last week when the seizures were frequent and frightening. I liked that we could schedule as-needed, and that aides would come with us when we needed help with procedures in hospitals (cat scan, blood draw). I have recommended them to many friends looking for aides.

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Debra
GB

Please update your records I am no longer using your services so why am I receiving a survey? Last care provider I used quit with no notice to get more hours. Several months later she called “ to see how things were going and if she could help out”. I told her that I was no longer using Honor. The model is too unstable for someone who has dementia. I have not been a client since June 2017, please update your records. Thanks!

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Claudia Garza
GB

Honor's system always professional Honor's system always professional, caring, friendly and kind. They always worked with us when we had questions, special requests or concerns. Unfortunately we lost my Mom recently, but the caregivers still reached out to me with their love and kind words!!

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Rachel
GB

RUN FAR AWAY FROM THIS PLACE!! This company truly deserves ZERO stars! Honor proves why a tech company should NEVER be in the home health care field. They have no idea what they’re doing and do not care about you anyway. Honor is a very self serving place without any regard or support for their clients or caregivers/care pros. My client (a senior in her 80s) has had to determine what her own bill was on multiple occasions because the Honor billing department could not figure out how to bill her insurance company and therefore repeatedly overcharged my client. My personal experience with Honor has been a horrible one. My former company was bought out and merged into this place. Honor told us over and over that they “had our backs” but it has been nothing but a blame game on their end. I have been blamed for using the wrong log in links (which honor provided) for training, being “unprofessional”,and countless other things. I had over 15 years of elderly caregiving experience before Honor and therefor had a slightly (about $1) higher rate per hour than minimum wage, but was not given a raise after a year and half because I “made above average wage”. I am punctual, care for my clients’ well beings, and very rarely take a leave of absence. I have much more experience, yet I am making almost the same amount per hour as someone with zero experience. Honor tracks its caregivers like prisoners. You are expected to be perfectly fine having your location tracked even during your non working hours. IF YOU HAVE ANY SENSE, YOU WILL AVOID HONOR AT ALL COSTS! NEVER HIRE THIS COMPANY TO HELP YOUR LOVED ONES! YOU WILL REGRET IT!

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Jennifer
GB

Good, but staff for cognitively impaired needs work Some of the care givers were absolutely fantastic, some where fine, a couple needed replacing. Unfortunately it was nearly impossible to monitor the night time people and they didn't fall into the fantastic or fine category. When you have a cognitively impaired person on hospice you need to send the best people. The app with alerts was fantastic. After the loved one passed, we missed those alerts for a few days.

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