Alicia Berry
GBWebsite is misleading Website is misleading, there is NO free 2 day delivery, this is a blatant misrepresentation. If your needing your order with the next two weeks shop elsewhere. This is my second and last order. I believe I waited 3 weeks for my first 2 day delivery.
SueMae
GBFantastic customer service Deb at Home Delivered has been a godsend to me! When I needed the thickening agent, simplyThick, so my husband could swallow liquids safely, she bent over backwards. Provided phone support, when I couldn't seem to navigate the website, then told me I could call her anytime to place future orders. To facilitate my second order, she had it "dropped" directly from the manufacturer to save time. It arrived in just two days! I have since solved the website glitch -- my problem, not theirs -- but may still call Deb every once in a while, just to hear her friendly voice...
John Htzemann
GBYou never know what you're going to get. They ship the wrong sizes and the the next time they ship it to the billing address instead of the shipping address. Who wants to deal with returning diapers? Like I don't have enough crap in my life.
Peg leg Pete
GBDisappointed I ordered two bottles of Simply Thick without the pump. That was because I had 3 pumps on hand. I was shipped the correct order; however I was charged the price that included the pumps which was $8 more for each bottle than it should have been. I talked to customer service and was essentially told "too bad". Needless to say I will not be buying from Home Delivered again.
Telos Now
GBAwful, awful company Avoid this company. Awful, awful service. I ordered and was told that due to an unusually high volume of orders, the shipment would be delayed. They would email me when the order shipped. They then offered a "Cancel Order" button so I chose that. I then received an email stating they would TRY to cancel it but it was a third party shipper. Three days later an email stated the package was shipped. I replied that the order had been canceled. No response other than their default "sorry but due to high volume... " and the next day's email stated " order is out for delivery." It came from Sam's Club, one block from my house, from which I could have ordered direct and had free delivery. Now, Home Deliveries will consider a partial return because they will need to pick it up and restock it. I explained that I can drive the unopened delivery one block back to Sam's but have had no reply. Probably they next email will state "due to an unusally high number......." Awful, awful company. BEWARE