John Htzemann
GBYou never know what you're going to get. They ship the wrong sizes and the the next time they ship it to the billing address instead of the shipping address. Who wants to deal with returning diapers? Like I don't have enough crap in my life.
SueMae
GBFantastic customer service Deb at Home Delivered has been a godsend to me! When I needed the thickening agent, simplyThick, so my husband could swallow liquids safely, she bent over backwards. Provided phone support, when I couldn't seem to navigate the website, then told me I could call her anytime to place future orders. To facilitate my second order, she had it "dropped" directly from the manufacturer to save time. It arrived in just two days! I have since solved the website glitch -- my problem, not theirs -- but may still call Deb every once in a while, just to hear her friendly voice...
Nicola
GBConvienient and Fast I've been using Home Delivered to purchase products for my father who lives 3000 miles away. Sometimes the products arrive before I can call and tell him I've received the shipping notice. Easy online ordering. Very happy with the prices and service. Cheaper prices than Costco or Amazon.
Peg leg Pete
GBDisappointed I ordered two bottles of Simply Thick without the pump. That was because I had 3 pumps on hand. I was shipped the correct order; however I was charged the price that included the pumps which was $8 more for each bottle than it should have been. I talked to customer service and was essentially told "too bad". Needless to say I will not be buying from Home Delivered again.
Melissa H
GBI Do not recommend this company I placed an order for Kirkland protein bars on March 7th. After 2 weeks I hadn't had any updates on my order. I emailed them and was told that my order was in the final stages of processing. I waited another week and a half before reaching out again and they said pretty much the same thing. So I told them if I didn't get refund or update on delivery I'd be contacting my credit card company to file a claim. I get an email from them the very next day saying my order was canceled... They say they're based out of the US so I don't see any reason why it would take so long to ship. This whole process took almost a month. Do not order from this company!