Wonderful, smart and caring people I needed to get hearing aids for the first time, and I was extremely anxious about the process. From the moment I called Hears, Hearing & Hearables, I was put at total ease from the first phone call to the many questions I had about getting my hearing aids! What I found when I called Hears, Hearing & Hearables was sincere and friendly people who listened closely to what I asked and what I had to say during the entire process – from talking about the type of hearing aids I wanted through getting the hearing aids delivered to my audiologist in New York in a timely and an easy manner. For my insurance, I had to have the receipt emailed to me in a certain way which was done quickly and efficiently. I highly recommend this company. They are knowledgeable and efficient and will walk you through the entire process in a friendly and understandable way.

Both hearing aids are the same color Both hearing aids are the same color, if they use a different color just to differentiate the left and right aid would be great. I am not sure yet if they are more powerful but these are working ok for now. I am not sure what's the fee if the hearing aids need to be repair after warranty expired?

It was actually a delightful… It was actually a delightful experience. I reached out online. I believe her name is Maile. She was so nice & helpful. She instructed me to send some pictures of one of the items & she figured out what I needed. She Told me when I would expect delivery, sent me the details. Package arrived earlier than expected. She is a gem.

Outstanding Customer Service Milia solved my problem with knowledge, courtesy, and professionalism. Now I can rest assured my hearing aids are as they should be. Thank you so much!

Great on prompt shipment but no technical support Order processing and shipment were very fast. However, when the Phonak Roger didn't work, they could not provide any technical support. They referred me to Phonak, and they couldn't help either. I finally found someone at Advvanced Bionacs, the supplier of my cochlear implant, who knew exactly what to do to fix the problem.