The Simpsonville office ensures a 5-star experience, every time. The visits to the Simpsonville office are always professional and actually a fun experience. From the friendly "Welcome" by Rachel, to the time with Doctor Greer, I always feel I am appreciated. He ensures you are 100% satisfied with your hearing during each visit. I feel like I have a brand new pair of hearing aids every time. Great job by both of the most professional staff.

EXTREMELY DISAPPOINTED IN THE PARKVILLE… EXTREMELY DISAPPOINTED IN THE PARKVILLE LOCATION. I am still waiting for my hearing aids to be programmed. Three weeks and still just sitting there waiting. If I could I would give them NO STARS.

Taking the Time to Get It Right Grace was willing to take whatever time was needed to get it right. She administered many hearing tests in different situations and explained everything throughly. The follow up and satisfaction is ongoing and I feel she will be there whenever I have a question or concern.

They are the best! I have been a patient for over 10 years and have had three different hearing aids over that period of time. Dr. Sherri and Dr. Mark have over the years addressed every situation that I have had. Everybody in the office is patient, understanding, The doctors are exceptionally knowledgeable audiologists who are current with modern technology and are a pleasure to deal with.

Exceptional customer service Jill Cardinal was thorough in examining my hearing. She took the time to explain the test before-hand, during and after including the results. The front desk person is very friendly as well. These ladies understand what great customer service is all about. I recommend them.