Had to call in to get some assistance… Had to call in to get some assistance with forms. Angel helped me within seconds - thanks so much!!

jesse was super helpful with my… jesse was super helpful with my questions today

Not a good test for iron deficiency I bought their rapid iron deficiency test. I should have done a little research first. I'm not sure how accurate their test is, but even if it's 100% accurate, you can still be iron deficient using this test. Their test considers a ferritin of above 30 to be non deficient. In reality, a ferritin of less than 30 is absolute iron deficiency. You can still be iron deficient with a ferritin of less than 100. I guess it's ok for people with absolute iron deficiency but if you're slightly above the 30 mark you will incorrectly think your iron is fine when it isn't.

Only acts as though it provides good customer service on public platforms **AS PER ANOTHER ONLINE RESPONSE I HAVE ONCE AGAIN VERIFIED MY ORDER** This company stopped responding to how unhappy I was with this service and the scam of a product months ago. Donna is now responding as if they give customers good service to my old reviews. Don’t be fooled by this. They say they want feedback but non of my feedback was taken onboard and my complaint and issue remains unresolved and not responded to from my last reply. Don’t fall for this scam of a company and its products.

I’ve tried to resolve an issue with missing tests I’ve tried to resolve an issue with my missing tests three times via chat and email. Today was my forth attempt. I was lucky enough to get Jordan in the chat who went above and beyond to sort out the issue. I am very grateful for Jordan’s care and superior customer service. A pleasure to deal with.