Wendy
GBCasey was very helpful finding my older… Casey was very helpful finding my older unused orders and providing the submission forms. Great job!
Barbara Novak
GBBefore doing this test I suspected many intolerances Before doing this test I suspected intolerance to many of the products revealed by this company. I visited a physician last year who did a test panel and told my symptoms were nothing. Two weeks ago, I break in hives after a beer. I knew something was off. This test confirmed I have intolerance to beer. I felt dizzy and short of breath.
Dawn Jones
GBI bought my allergy test a few weeks… I bought my allergy test a few weeks ago and could not find the email anywhere! I messaged them and Jordan assisted me. We were able to locate my order quickly and Jordan resent me the submission forms! I’m so grateful for quick and efficiently assistance!
William Wilson
AUAt least Casey is a great help from the… At least Casey is a great help from the chat line. Had to chase up my results with her. Thanks Casey. Have been waiting for over 10 business days since your email stated that my test kit had finally been received. "Processing". The email also said 3-5 days for results. Sent an email but that had no answer. So had to revert to the chat line. Pitty the whole process has dragged out for so long. Not in line with what is stated in the information when you purchase a kit.
Leanne
IEGreat Customer Service Although I have not purchased the test, I am basing my feedback on the customer service that I received in querying. The assistant named Jordan gets a 5 stars for her amazing customer service! She was very kind, helpful and quick at responding and answering any concerns and questions I had regarding the tests. This is very important to me because it helped me to make a decision on purchasing the test. Thank You :)