jesse was super helpful with my… jesse was super helpful with my questions today

I wasn’t able to find the second link… I wasn’t able to find the second link for the hair test. I did the online chat and had it all dealt with by Jesse in no time! Thank you

Excellent Customer Service Jesse was my Customer Service Rep whilst I was inquiring after my results and he could not have been more helpful. 100 stars for his service, but the results are slower than they advertise. At least you get top shelf help finding out what is happening.

Only acts as though it provides good customer service on public platforms **AS PER ANOTHER ONLINE RESPONSE I HAVE ONCE AGAIN VERIFIED MY ORDER** This company stopped responding to how unhappy I was with this service and the scam of a product months ago. Donna is now responding as if they give customers good service to my old reviews. Don’t be fooled by this. They say they want feedback but non of my feedback was taken onboard and my complaint and issue remains unresolved and not responded to from my last reply. Don’t fall for this scam of a company and its products.

Customer Service was very helpful Customer Service was very helpful. I ordered my tests and did not realize I needed to store the order email in order to register once I receive the test. I reached out via chat and Cameron was very helpful in recovering my information to obtain the Order number. I was able to register my tests and proceed with the process.