simple and easy I feel like I have tried every customer support saas out there and some have all the features under the sun but only gets more complicated as a result. I feel Desku has a good balance, keeps it simple and just works effectively

Good features and easy user interface I've been using Desku for a little while now and I'm really happy with it. The app is really user-friendly and makes it easy to keep track of all my customer conversations. I also love the way Desku makes it easy to add notes to each customer's profile. This has been a good help when trying to remember details about each customer's preferences.

Made a switch from Crisp Made a switch from Crisp It is amazing software. Custom domain feature is great. Organization of tickets and ability to add tags is awesome.

Great helpdesk software Have been using the platform for over 2 months, and it's been great. I can recommend this to other users.

Fast and easy bot builder Fast and easy bot builder. Recipes are simple and easy to create. There isn't a lot of complicated functionality. Simple bot that gets the job done. Excited that this will integrate directly with Desku helpdesk to create tickets for service work.