The communication from Mood Health was… The communication from Mood Health was extremely poor. It is impossible to call and talk to anyone. When I did receive a call back often times the person I spoke with knew nothing of my previous appointment. I met with a female psychiatrist who had a nasty nose ring hanging out of her nose. I couldn't even make myself look at her during our interaction. I found this very unprofessional.

I was referred to mood by my doctor… I was referred to mood by my doctor that was back in last summer of 23 and I had one appointment and I missed it. I never heard back from them. I tried to reach out. They never reached back and I never got the therapy that I needed and I’m still looking for a therapist and being that I’m on Medi-Cal I’m limited to my resources and I just feel that if this is a virtual therapy that they should try to reach out a little bit more to be able to try to help people Instead of not responding or if they did maybe it’s the wrong email but they have my phone number. They could’ve called many different ways to get in contact with me and they didn’t so it’s very displeasing when you’re out there trying to look for help.

Medication use… It was so nice to have someone that truly cares call me on a Saturday. We were carefully monitoring my depression medication and just as important what it was for

So happy to have discovered Mood… So happy to have discovered Mood Health. I love both of my therapists (friendly, professional, easy to communicate with and they have great follow up). Doing therapy by Zoom is almost better than going into an office.

Thank you, LeHenry! I enjoyed LeHenry's kind, approachable nature that encouraged me to let my guard down, even when discussing difficult things in my past/current life. I won't be able to meet with him anymore because I am moving out-of-state, but thank you for your time and I hope you continue to prosper in any and all endeavors you aspire to!