John D.
GBYou get what you pay for You get what you pay for and these nurse practitioners are not great. You can find psychiatric nurse practitioners online for cheaper and same low quality. I was a new patient who moved to a new state and the psychiatric nurse practitioner would only issued me a refill for only 1 of 3 medications because I was out with no refills. The other 2 only have 1 refill that is going to be gone after this week. She said to get refills on the other medications I had to make another appointment( so she can charge me $99 for what she should have done today.) This place is a rip off. I lost my job and the reason I use the telehealth is because I thought it was somewhat affordable. After I learned they only had nurse practitioners I googled online psychiatric nurse practitioners and found a better price for the same thing.
Justin
GBThis practice is a life saver for those… This practice is a life saver for those that can’t get an appointment with a psychiatrist due to lack of available doctors. We were able to secure an appointment for our son within 24 hours. The nurse practitioner he is working with is very responsive to messages. We are grateful this option is available in our state.
N/A
GBLiterally all in one day Was looking for care locally for months, finally tried this online portal and I was shocked to go from investigating it, to booking an appointment, to meeting with a psychiatrist and then to finally getting some meds within hours. Literally all in the same day. With limited local care this is a miracle.
Nicole Williamson
GBThey took my money and ran They took my money and left me waiting in the virtual waiting room for close to 2 hrs, even after it said there was no one else in the waiting room and I was next in line. I tried messaging, I tried emailing, all with no luck 😭 What a nice bs response. Their website said there were 2 providers available with no one in the waiting room. If there was no one available, then why say there is??
M L
TWGreat telehealth experience My telehealth appointment was fantastic. The app is easy to use and provides a very streamlined experience. I had no issues with billing or scheduling and my appointment was on time and efficient in every way. Looking forward to future visits as the quality of care was above and beyond what I expected.