Amazing customer service years after the sale I have nothing but respect for the Shower Bay product and Russell Simpkins. He defines incredible service after the sale, and goes out of his way to help his customers. The Shower Bay roll-in-shower gave my adult son his dignity back, his skin is clean & healthy, and has stood up to years of use! Everyone who sees the Shower Bay in my son’s room instantly loves it because it’s customized with NFL stickers from his favorite team & the matching towels compliment it’s looks. It’s exactly what he needed, simple for aging caregivers like us to operate, and maintain.

I don't even have the right words for… I don't even have the right words for how life changing, amazing, and awesome the Shower Bay is. I can't walk/am in a wheelchair and our full bathroom is on the second floor. We're still fairly new to this and trying to make a very old home accessible is difficult, expensive and darn near impossible when you're also dealing other life changes. I had been getting sponge baths and also carried upstairs once a week to use the bathtub and a handheld shower. Russell at Shower Bay is absolutely incredible. He answered every question before purchase and followed up after making sure things were all good. We got the Shower Bay via a trucking company that called to schedule drop off, then called before arrival, then went above and beyond to push it thru the door to make sure it didn't get rained on. My husband set it up in 15 minutes!! It's that quick. The only thing that you'll need to wait on is the super cool shampoo/conditioner/soap dispenser that takes 24 hours to cure. I put that up after my first shower because I was so excited to use it. The shower itself is AMAZING. My husband rolled me in up the ramp and I showered! Comfortably! The shower head has three settings and you can leave it on the wall so it's like you're just "taking a shower" like a standing person only in a chair then pull it down as needed to use it as a handheld. You can turn the water on and off with a push on the shower head (need hand strength or a helper if you don't have that) No water pools up in the bottom at all while you're showering. It just drains to the pump. It's seriously just like a awesome roll-in shower without the expensive remodel My quality of life has drastically improved since getting this. I'm so thankful it exists.

Do not sacrifice for less! Product is a true blessing! Incredible product to allow my wife to shower inside of her bedroom because she was unable to walk. Also, exceptional customer service whom promptly answered all my concerns! Quality of life for your loves ones is priceless!

Amazing Product, Company & Customer Service! Purchased the shower for Mom in 2021. Russell helped to make it easy to plumb the hoses directly into the waIl, so she could control everything by herself. As her illness progressed, we found the ramp and very portable shower chair an absolute Godsend. Now in our new home and my husband's recent hospitalization, Russell helped to provide the connectors for the faucet, along with easy to follow instructions. When calling with the credit card details, I learned that Russell had already mailed the equipment. Amazing product, company and Russell!

Perspective from an ALS Family My husband with ALS was able to enjoy the Shower Bay for 6 months. The warm water on his muscles helped him feel so much better. Customer Service is excellent and Russell understands the needs & limitations of ALS patients. My husband was able to use the Shower Bay until he needed his Bipap breathing machine almost continuously.