Impressive Just test ran the shower and it worked extremely well. Assembly was straight forward with no real problems. Worked with the owner Russell through out the entire process and was very impressive with his willingness to walk me through the process and avail himself when I had questions.

Amazing customer service years after the sale I have nothing but respect for the Shower Bay product and Russell Simpkins. He defines incredible service after the sale, and goes out of his way to help his customers. The Shower Bay roll-in-shower gave my adult son his dignity back, his skin is clean & healthy, and has stood up to years of use! Everyone who sees the Shower Bay in my son’s room instantly loves it because it’s customized with NFL stickers from his favorite team & the matching towels compliment it’s looks. It’s exactly what he needed, simple for aging caregivers like us to operate, and maintain.

Amazing Product, Company & Customer Service! Purchased the shower for Mom in 2021. Russell helped to make it easy to plumb the hoses directly into the waIl, so she could control everything by herself. As her illness progressed, we found the ramp and very portable shower chair an absolute Godsend. Now in our new home and my husband's recent hospitalization, Russell helped to provide the connectors for the faucet, along with easy to follow instructions. When calling with the credit card details, I learned that Russell had already mailed the equipment. Amazing product, company and Russell!

Phenomenon experience dealing with… Phenomenon experience dealing with shower bay. I will truly recognize there efforts in providing support and guidance. I have my mother in law with locked straight leg and needed to be showered safely. It's an amazing product and I will highly recommend to invest in it. Very versatile and easy to assemble and disassemble.

Quality of life My husband had ALS and confined to the first floor of our house. The ShowerBay allowed him to bathe daily, which significantly enhanced the quality of his life. It was easy to assemble and to operate. Russell was always just a phone call away and gave us peace of mind. ShowerBay solved what seemed like an intractable problem. We were fortunate to find it. A brilliant invention! Thank you Russell.