Amazing customer service years after the sale I have nothing but respect for the Shower Bay product and Russell Simpkins. He defines incredible service after the sale, and goes out of his way to help his customers. The Shower Bay roll-in-shower gave my adult son his dignity back, his skin is clean & healthy, and has stood up to years of use! Everyone who sees the Shower Bay in my son’s room instantly loves it because it’s customized with NFL stickers from his favorite team & the matching towels compliment it’s looks. It’s exactly what he needed, simple for aging caregivers like us to operate, and maintain.

Excellent service I purchased a 3-month used Shower Bay portable shower in Canada. The previous owner hired a plumber and changed the recommended hook-up to water source. I phoned Shower Bay manufacturer in California. Russell was only too glad to help. Best customer service I have experienced in years. The parts arrived so quickly and were so easy to set-up due to video forwarded to me by Russell. A top notch organization to deal with. An amazingly product.

We are very satified....patient did not… We are very satified....patient did not like the loud noise of the pump...the shower itself was excellent...also patient could not shift position because of disability therefore patient's bottom could not be cleaned easily while seated. Care giver had to go under the seat with hand held shower head to clean patient bottom. Otherwise shower bay is the best alterntive for a disabled patient who does not have access to home shower (upstairs, etc).

Phenomenon experience dealing with… Phenomenon experience dealing with shower bay. I will truly recognize there efforts in providing support and guidance. I have my mother in law with locked straight leg and needed to be showered safely. It's an amazing product and I will highly recommend to invest in it. Very versatile and easy to assemble and disassemble.

Exemplary service! Exemplary service!! Wonderful product has made all the difference here.They were so helpful in helping us secure a Shower Bay. We have told so many people about this product!!When stairs and construction are issues Shower Bay is an answer!