Aromis Website is easy to navigate Website is easy to navigate and products are well described. How-to videos clearly show how to figure out and resolve issues and clear up questions. They sell a number of 'refurbished' parts at excellent markdowns. I bought a 'refurbished' bottle and couldn't find anything wrong, no scratches, nothing. Could it be they cleaned a bottle a customer couldn't clean and returned under warranty?

Shipped same day I ordered Shipped same day I ordered. Previous trade with them exceeded expectations. Great company to do business with.

Great quality oils and very fast shipping. My order was shipped within an hour of placing it. The oils were of very good quality. I will be buying from them again.

Great Backup Support I like the fact that you have videos on how to setup, operate, and maintain the diffusers. Unlike other sources of diffusers, you offer replacement parts on your diffusers. For example, if your air pump goes bad, a replacement is available and, you have a video on that. Who else does that!?

Not Worth the Time, Money, or Disbelief Both refinished glass placement reservoirs were broken on arrival. When attempting to get support, I felt as if representative was expressing doubt regarding legitimacy of my claims. Like dude, it’s 20 flipping dollars! The time I spent writing the e-mails to support was worth more than that! I don’t care about money, but about principles and quality. I have had original device for over a year and have had to replace these glass pieces at least twice. I know they are breakable. It was still worth it to replace them periodically, but not if they break before first use! My motor was also failing at this time, which may have contributed to breakage as I was having to manipulate the devices to test motor. Regardless, I have probably spent at least 200 bucks on this diffuser and parts over the past year. Additionally, I have wasted my time in troubleshooting it. I’m done wasting my time or money for a product too delicate to perform its task just to be met with disbelief when I request warranty support.