mark ross
GBBUYER BEWARE BUYER BEWARE! yes i signed a contract for six months with Stannah Stairlifts, however after two weeks my elderly mother with severe dementia developed a fear of going on the chair to the shower room. She rode it twice and after that it was horrible crying and fear. On Dec 12, 2023 i paid $3,135 for the six months rent. money is tight for us. i asked if i could return the chair and pay a percentage... no way! im stuck walking around the chair to get up and down the stairs. it just sits, a $3,135.00 obstruction. no help. They offered to come and get it, but i still was paying the full price. so i keep it, so they can not rent it out. sad.... mark 781.775.0571
Phyllis
GBvery satisfied a tech installed the lift and seamed very experienced. he would have no way of knowing the lift had a bad mother board, because it worked perfectly before he left. within two weeks there were several problems. tech was dispatched within a day and spent several hour changing all the computer boards. The lift has worked perfectly since.Thank you from a happy customer
Jan
GBStannah the stair lift company excellent Max was the technician that was sent out to install our stair lift. He was so informative about the stair lift from beginning to end. Max is certainly an asset to your company. He has excellent customer service skills as well as mechanical skills and had answered any question we had asked he also reviewed the whole process of using the stairlift and watched when we used the stairlift to assure we were using it correctly. So far we are using the stairlift with ease and are so glad we had this installed to both of us to use. Thank you again Stannah!
Chuck
GBUplifting Experience Max arrived on time, checked the installation site and got right to work. He thoroughly explained how to operate the stairlift. We would definitely recommend Stannah because employees are professionals from point of sale through installation. Even when Max was stung by a bee during initial part of installation, he just kept working. We were pleasantly surprised by how seamless and stress-free the whole process was.
Connie
GBGreatful for my new stairlift! The Strannah stairlift is one of the best investments I have made! The technician, was very efficient, neat and polite and provide good instructions for its use. I highly recommend this company to any potential consumer. Many thanks to a job well done! Connie