Amazing experience Amazing experience. David, the sales a person, came to our home and explained my options. Once he closed the sales, David ensured the date I wanted for the installation, since we were still moving, was secured. The structure was great too. It was done promptly and Mom now enjoys her ride from her bedroom to the living room.

Good equipment - terrible service!!! Helpful and vigorous salesperson. Installation went well. But, all downhill from there - service at best very poor. Stopped working on first day - called at 5:15pm, told they didn't work at night. Turned system off, restarted about 3 hours later oK. Set up appointment for minor fix of initial installation problem. Service person showed up 50 minutes late, never called in advance. Set another date - no one showed up this time at all. Called NY office and they said MA would check into it and call back. No call back. Nice equipment; awful service.

Our experience with Stannah began with… Our experience with Stannah began with Rich Selah, the sales representative. He came to our home and explained the product, pricing and installation process. when he left we had a quote for a curved lift for our front staircase. Chris and Brian were our installers and they did a great job installing the lift and explaining how the system worked. We were very pleased with the process.

Stannah the stair lift company excellent Max was the technician that was sent out to install our stair lift. He was so informative about the stair lift from beginning to end. Max is certainly an asset to your company. He has excellent customer service skills as well as mechanical skills and had answered any question we had asked he also reviewed the whole process of using the stairlift and watched when we used the stairlift to assure we were using it correctly. So far we are using the stairlift with ease and are so glad we had this installed to both of us to use. Thank you again Stannah!

Uplifting Experience Max arrived on time, checked the installation site and got right to work. He thoroughly explained how to operate the stairlift. We would definitely recommend Stannah because employees are professionals from point of sale through installation. Even when Max was stung by a bee during initial part of installation, he just kept working. We were pleasantly surprised by how seamless and stress-free the whole process was.