Stannah the stair lift company excellent Max was the technician that was sent out to install our stair lift. He was so informative about the stair lift from beginning to end. Max is certainly an asset to your company. He has excellent customer service skills as well as mechanical skills and had answered any question we had asked he also reviewed the whole process of using the stairlift and watched when we used the stairlift to assure we were using it correctly. So far we are using the stairlift with ease and are so glad we had this installed to both of us to use. Thank you again Stannah!

Your representative Brian was Happy friendly Your representative Brian was friendly, courteous, and very efficient. Installation was not only interesting, but extremely informative. I was so excited to learn about its ease of function and also its safety features. This will make trips up and down less stressful on my body, as well as enjoyable. I can understand why the Stannah Stairlift is the top product on the market.

Good equipment - terrible service!!! Helpful and vigorous salesperson. Installation went well. But, all downhill from there - service at best very poor. Stopped working on first day - called at 5:15pm, told they didn't work at night. Turned system off, restarted about 3 hours later oK. Set up appointment for minor fix of initial installation problem. Service person showed up 50 minutes late, never called in advance. Set another date - no one showed up this time at all. Called NY office and they said MA would check into it and call back. No call back. Nice equipment; awful service.

Ever since the chairlift has been… Ever since the chairlift has been installed, my knees, feel better. The convenience of getting from one level to the next is it improved tremendously. I strongly recommend your company when asked about the chairlift. The installation was flawless the ease of using the equipment second to none. . A very satisfied customer.

The technicians were very knowledgeable… The technicians were very knowledgeable and efficient. They realized when verifying the measurements taken by the sales rep that there was a faulty measurement. One of the technicians ran to the shop to have a new piece cut and they were able to finish the job in a very timely manner!