FreeSoars D
GBGreat experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!
Karina Ruisi
GBI’ve been using opticontacts for the… I’ve been using opticontacts for the last few years. Tony B was exceptionally helpful with applying a discount that should have already been applied to my order and automatically issued me a refund for the difference. Very helpful and quick to fix the issue! Thank you!
Amber
GBEasy to use website and fast shipping Easy to use website and fast shipping! Their prices were also the lowest compared to other online competitors for my astigmatism contact lenses, so I highly recommend trying them out!
Ginny
GBThis is my first time ordering contact and there is a delay in my delivery. This is my first time ordering contact lenses from OptiContacts. Unfortunately, it has been over a week and my contacts have not arrived yet. I called customer service last week and they were very apologetic. They offered to credit me the $12.95 shipping fee for the delay in the shipment by the USPS. My shipment still has not arrived so I contacted customer service again today. I explained that I was very upset by the delay in shipment and that I need my contact's ASAP because I need to wear them for my job. Dennis was very helpful and is shipping a box of contacts to me free of charge, expedited shipping, to hold me over until my original order arrives. He also told me to contact them next week if the order has not arrived by then and customer service will investigate with the USPS to see where the package is. When I called today I was rather frustrated, but Dennis was very patient, professional, and dealt with the problem to my satisfaction. Hopefully, the contacts will be delivered soon.
Unity
GB10/10! First time buying contacts online and Chad was so helpful. Very kind and informative! I will be ordering again. Thank you!