Amber
GBEasy to use website and fast shipping Easy to use website and fast shipping! Their prices were also the lowest compared to other online competitors for my astigmatism contact lenses, so I highly recommend trying them out!
Ginny
GBThis is my first time ordering contact and there is a delay in my delivery. This is my first time ordering contact lenses from OptiContacts. Unfortunately, it has been over a week and my contacts have not arrived yet. I called customer service last week and they were very apologetic. They offered to credit me the $12.95 shipping fee for the delay in the shipment by the USPS. My shipment still has not arrived so I contacted customer service again today. I explained that I was very upset by the delay in shipment and that I need my contact's ASAP because I need to wear them for my job. Dennis was very helpful and is shipping a box of contacts to me free of charge, expedited shipping, to hold me over until my original order arrives. He also told me to contact them next week if the order has not arrived by then and customer service will investigate with the USPS to see where the package is. When I called today I was rather frustrated, but Dennis was very patient, professional, and dealt with the problem to my satisfaction. Hopefully, the contacts will be delivered soon.
JEANNETTE HAGENE
GBGreat customer service The contacts I got were horrible the first time. They sent me some new ones no question asked but they were still the same which lets me know it was not the contacts themselves but probably the brand or the new script I got. There promptness and great customer service was awesome
Natalie
GBGreat place to order contacts Great place to order contacts! I will continue to use them. They usually have a coupon code, but beware after you see the total and hit the "pay" button they toss in a hefty "processing" fee. You still have a chance to cancel the order before it goes through so that's good, but you better have your glasses on when you do it lol!
Fraulein Hannah
GBFive star customer support! I am extremly impressed with the customer support of Opticontacts. This was my first time buying contacts online and I will not go anywhere else after my experience. I mistakenly used the numbers from my glasses perscription when ordering contacts. They could have simply sent me the wrong thing or cancelled my order. They did neither. Instead an actual human being called me to let me know I had made an error. They sorted everything out for me even calling my optometrist to ensure I got the right thing! Wow! I spoke to several different people and every single one was helpful and kind. My sister has used this company for years and always recomended them. I see why now. Great job OPTICONTACS!