Unexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time

They were all the same contact lens I had ordered for two separate prescriptions of contacts, -4.25 and -4.50. The packaging the contacts came in say -4.25 and -4.50, however, I’ve noticed the -4.25 weren’t working properly for my right eye. I tried switching contacts for both eyes and realized they are all -4.50 despite what the packaging says.

Great customer service The contacts I got were horrible the first time. They sent me some new ones no question asked but they were still the same which lets me know it was not the contacts themselves but probably the brand or the new script I got. There promptness and great customer service was awesome

Great experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!

Great place to order contacts Great place to order contacts! I will continue to use them. They usually have a coupon code, but beware after you see the total and hit the "pay" button they toss in a hefty "processing" fee. You still have a chance to cancel the order before it goes through so that's good, but you better have your glasses on when you do it lol!