Jason Hentzell
GBI ordered the wrong contacts I ordered the wrong contacts. Somebody from customer service was with me immediately (Tony B) and completely understood. Could not have been more prompt and helpful in getting me new and correct lenses shipped to me on the spot. Amazing customer service!!!
kim scott
GBi absolutely love getting my contacts… i absolutely love getting my contacts from Opti contacts. There is nn hassle at all. I even had to change my contact order and it was easy. Emma my customer service rep- was very helpful.
Unity
GB10/10! First time buying contacts online and Chad was so helpful. Very kind and informative! I will be ordering again. Thank you!
MIGUEL QUINONES
GBThey were all the same contact lens I had ordered for two separate prescriptions of contacts, -4.25 and -4.50. The packaging the contacts came in say -4.25 and -4.50, however, I’ve noticed the -4.25 weren’t working properly for my right eye. I tried switching contacts for both eyes and realized they are all -4.50 despite what the packaging says.
SUMMER HAKKINEN
GBUnexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time