MIGUEL QUINONES
GBThey were all the same contact lens I had ordered for two separate prescriptions of contacts, -4.25 and -4.50. The packaging the contacts came in say -4.25 and -4.50, however, I’ve noticed the -4.25 weren’t working properly for my right eye. I tried switching contacts for both eyes and realized they are all -4.50 despite what the packaging says.
Unity
GB10/10! First time buying contacts online and Chad was so helpful. Very kind and informative! I will be ordering again. Thank you!
FreeSoars D
GBGreat experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!
Fraulein Hannah
GBFive star customer support! I am extremly impressed with the customer support of Opticontacts. This was my first time buying contacts online and I will not go anywhere else after my experience. I mistakenly used the numbers from my glasses perscription when ordering contacts. They could have simply sent me the wrong thing or cancelled my order. They did neither. Instead an actual human being called me to let me know I had made an error. They sorted everything out for me even calling my optometrist to ensure I got the right thing! Wow! I spoke to several different people and every single one was helpful and kind. My sister has used this company for years and always recomended them. I see why now. Great job OPTICONTACS!
SUMMER HAKKINEN
GBUnexpected fees at payment screen Went through whole process and at payment screen price was way more than expected because of previously undisclosed fees. Did not order and frustrated I wasted all that time