I ordered the wrong contacts I ordered the wrong contacts. Somebody from customer service was with me immediately (Tony B) and completely understood. Could not have been more prompt and helpful in getting me new and correct lenses shipped to me on the spot. Amazing customer service!!!

Great experience Great experience. Excellent customer service. I accidentally ordered wrong prescription and they quickly redid the order. Unfortunately I again ordered wrong prescription again after they rectified my original order, no fault of theirs. Fast shipping, too!

Satisfied with issue Tony B Helped with an order that was not delivered. Very helpful and made sure its expedited back to me after reviewing address

BEST CUSTOMER SERVICE EVER I've had to contact OptiContacts twice. Once for my mistake, the second for my Physicians mistake. Human nature, mistakes happen! Both times, the customer service was remarkable. I wish that I could remember the name of the gentleman that helped me the first time but Robert helped this last time. He and the gentleman from the first interaction were the epitome of what customer service should be. I am incredibly impressed, never in a million years would I have thought that an online business would be this customer oriented. Thank you, so very much. Contacts are expensive, when your vision center makes a mistake, it is an enormous relief to have support from the company that I've ordered my contact from. Price, very reasonable....shipping, very reasonable....ease of working the site, thankfully easy....customer service, OUTSTANDING. Thank you for being a light at the end of the tunnel

Two thumbs up 👍👍 I have made a couple orders with OptiContacts now. The first one went very smoothly and I just placed my second order tonight. Their website is very user friendly. I will recommend them to anyone I come in contact with who would rather order their contacts online.