Dana Brand Dana Brand is a customer service all star. She is knowledgeable, friendly and sincere. She is an asset to the company. I have recommended her to other perspective companies. Bravo, Dana!

This should be a 7 star review This should be a 7 star review. She explained everything clearly and did not waste any time in walking me through the set up process. She quickly approved me for a plan so economical without monthly fees which works perfect for my small business. Very friendly, knowledgeable and efficient. Made joining her service a great experience!

NOT HELP US TO OBTAIN THE API KEY Our company 4M IMPORT & EXPORT Inc. After much research we decided to select Promerchant as our ally for credit card payments and payment link with our WooCommerce portal, however the days go by and they do not help us obtain the API serials to connect our platform... we feel that we have been left aside in the middle of the initial step as a new client... our entire organization is shocked by the lack of help at key moments in our business. We don't know why they have forgotten us.

Worst customer service ever. Worst customer service ever. Landon, Sheena, Kevin, Chris, Brett. All these guys are so rude and useless. Charmey.l is another useless guy. They never answer your calls or emails. Please don't waste your time guys.

Great Experience with Aidan! I recently signed up for ProMerchant services with the help of Aidan. I was exploring a few different options to go with, but Aidan's knowledge and patience with walking me through the process is really what sealed the deal for me. He thoroughly answered all my questions and his communication in general was excellent. He made the whole process seamless for me and I am extremely satisfied with his customer service overall. I would highly recommend ProMerchant for any business, especially if you're able to work with someone like Aidan!