Dana was an amazing help Dana was an amazing help, she answered all of my questions and was very patient walking me through the application process. When I wanted a bit more time to research, she didn't pressure me into a sale and called me back promptly when I left a message.

Dana Brand Dana Brand is a customer service all star. She is knowledgeable, friendly and sincere. She is an asset to the company. I have recommended her to other perspective companies. Bravo, Dana!

Dana Brand was AWESOME!! Although I did not end up choosing ProMerchant as my payment processer, I vividly remember Dana Brand. She was super friendly, very responsive, followed up, and made sure I knew she was there for me. If my current processor ever fails me (which is expected in this industry unfortunately), then I'll be calling up Dana.

Such a quick response to our request… Such a quick response to our request for information. Very thorough and knowledgeable of process. Dana has followed up each step of the way to make sure we had what we needed and to inform us on what would happen next. Dana was so professional, courteous and helpful. We had such great experience and would definitely recommend ProMerchant for credit card processing.

Excellent customer service from Dana Brand I was so pleased with my recent experience with Dana Brand at ProMerchant. She patiently walked me through the process and addressed all of my questions and concerns. She also followed up with me as she said she would which is so unusual in typical customer servicce experiences. As a new business owner, I truly appreciated the support I received and would highly recommend ProMerchant and Dana Brand!