Service Sleep direct gives excellent service and prompt service. I wish every place was like them !

Improved customer service Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service. Will not respond to inquiries about options since my Dream Station Go I purchased from them has been recalled. Philips recommends users contact their DME. I would like to know what I can use. They do not want to be bothered apparently even though they were happy to take my money!

Impressed I have always been pleased with SleepDirect for my CPAP needs. I can get CPAP supplies through my medical provider that are covered by my insurance, but the company is a pain to deal with. With SleepDirect, I can order supplies and equipment without all the hassles and their prices are fair.

Positive experience to say the least! This is not a good company to deal with, it's a GREAT COMPANY to deal with, as their customer service is second to none! Products I purchased from SLEEPDIRECT are good, but receiving them rapidly with friendly and efficient service is a real treat these days. I absolutely hate dealing with CPAP/medical supply companies, until I found SLEEPDIRECT that is. These people really came through for me when I was in a life-size bind, and I can't say enough positive things about them.

Perfect! I cannot articulate in words how thrilled I am with my overall experience with sleepdirect. I ordered on a whim over the weekend and somehow it was in my mailbox Monday morning and I live in an extremely rural area. All the equipment was perfect and as advertised and the speed in which I received my equipment was ridiculously fast. Will 100% order with them exclusively from now on it this is what I can expect. I will also be recommending them to anyone that might need their services.