Improved customer service Spoke with Greg and he explained what was happening and apologized and not responding to my June email on the topic. I appreciated his willingness to listen and explain. Very poor customer service. Will not respond to inquiries about options since my Dream Station Go I purchased from them has been recalled. Philips recommends users contact their DME. I would like to know what I can use. They do not want to be bothered apparently even though they were happy to take my money!

I ordered the So Clean 2 and the… I ordered the So Clean 2 and the adapter lid for the AirSense 10 and it came on time (or a day early). Unfortunately, between the time it was ordered and the time it showed up, I learned that ResMed specifically states that using the So Clean with the machine voids the warranty. Since I also deal with insurance, I had to send it back without ever using it. That said, I was credited the purchase price (minus their restocking fee of around $25 total) quickly. The only reason I give 4 stars is the directions for returns are a little confusing. But Sleep Direct was right on top of things and I appreciate that.

I am very pleased with my dealings with… I am very pleased with my dealings with Sleep Direct. My orders were easy to place, the needed prescriptions from my personal doctor were processed quickly, my supplies were shipped very fast and arrived on time as promised.

This was my first experience with this… This was my first experience with this company. They were very responsive to my needs and went out of their way to accommodate my oxygen equipment needs. The Inogen One G4 with extra cannula has worked out really well for our family. It was delivered within 24 hours of ordering. I will highly recommend them to anyone needing a compassionate company ready to help

Perfect! I cannot articulate in words how thrilled I am with my overall experience with sleepdirect. I ordered on a whim over the weekend and somehow it was in my mailbox Monday morning and I live in an extremely rural area. All the equipment was perfect and as advertised and the speed in which I received my equipment was ridiculously fast. Will 100% order with them exclusively from now on it this is what I can expect. I will also be recommending them to anyone that might need their services.