Dave Jay
GBStellar Service I hadn't bought anything over a couple hundred dollars online before, so this took a leap of faith. I ordered a $6295 massage chair so it was a MAJOR leap of faith alright! ordered it on a Monday, received it Thursday the following week. Excellent turnaround
Phong Nguyen
GBExcellent purchasing experience I made the purchase using the website's chat option. The representative helped explain the chair features to us, gave us a good price as well. From start to finish the process went without a hitch. Item arrived on time, the delivery crew assembled it and show us how to use the chair. An excellent purchasing experience.
Dwayne
GBI ordered the Titan Jupiter XL from… I ordered the Titan Jupiter XL from Easy Massage Chair after confirming that the chair was designed to accommodate a tall person (6’6). From ordering, confirmation, scheduling and follow up they were top notch. I received emails informing me of the status of my order, delivery date and use and care video links. After the “white glove” installation, I received a nice thank you email. Unexpectedly, a few weeks after delivery I received an unexpected and thoughtful gift via UPS! That’s what I call customer service. BTW - I love the chair. An added benefit of my massage chair is the relaxation felt after a heated massage. I often find myself dozing off in the reclined position. Once I stand up I feel like a new man. 😁
Dar Hao Chen
GBGood Buy Staffs are very responsive. Delivery is fast. I got the Massage Chair less than 10 days after the order. Osaki OS-4D Pro Maestro Massage Chair works well for my wife and whole family. Different programs fit everyone's needs.
CPO
GBBest Massage Chair company on the Web! I want to let all who read this know what a wonderful company Easy Massage Chair is. They go above and beyond to make sure you get the best price and service for the chair you're interested in. Or assist you in choosing the right chair for you. They are always professional and yet make you feel very comfortable in every step of the way to getting your chair. I personally was having some difficulties with the main Osaki offices in Texas. After notifing Easy Massage Chair customer service the matter was cleared up in a matter of hours. Many of our friends are amazed by the outstanding service we received. Again Thank You Easy Massage Chair.