Good Buy Staffs are very responsive. Delivery is fast. I got the Massage Chair less than 10 days after the order. Osaki OS-4D Pro Maestro Massage Chair works well for my wife and whole family. Different programs fit everyone's needs.

I ordered the Titan Jupiter XL from… I ordered the Titan Jupiter XL from Easy Massage Chair after confirming that the chair was designed to accommodate a tall person (6’6). From ordering, confirmation, scheduling and follow up they were top notch. I received emails informing me of the status of my order, delivery date and use and care video links. After the “white glove” installation, I received a nice thank you email. Unexpectedly, a few weeks after delivery I received an unexpected and thoughtful gift via UPS! That’s what I call customer service. BTW - I love the chair. An added benefit of my massage chair is the relaxation felt after a heated massage. I often find myself dozing off in the reclined position. Once I stand up I feel like a new man. 😁

Delivery????? ordered a chair 13 days ago still hasnt shipped, may not be easy massage chair fault, but could have went picked up chair at a dealer but they assured me delivery 7-9 days.

Promises kept and great chair- 5 of 5 stars!! I am a verified customer, not a robot-ha! With so many companies and choices for massage chairs, I was pleasantly surprised when I not only got a call back within minutes, but responses to all my questions. When they were out of a modeI I wanted, they offered another at a great price. After the sale, the chair shipped on time and in great shape. They offered white glove service, but I installed the chair myself and was enjoying a great message that day. I am very pleased and encourage you to check out this company.

Stellar Service I hadn't bought anything over a couple hundred dollars online before, so this took a leap of faith. I ordered a $6295 massage chair so it was a MAJOR leap of faith alright! ordered it on a Monday, received it Thursday the following week. Excellent turnaround