Excellent product and customer service Excellent product and customer service. The kneed pad we bought works better than the other products we have used before. Very comfortable and holding up heat very well. The delivery is fast and the customer service is super. Will definitely refer to my friends.

Great Product/Poor Shipping Logistics Product works well, retains heat as advertised. Shipping was supposed to take 3 days but ended up being 8 (hurts more because I had to pay for it). Company needs to improve relations with shippers to guarantee delivery, regardless of the time of year or weather.

I have never found a travel pillow … I have never found a travel pillow which worked well for me until I found this company. This is actually a second purchase because I sadly lost my first one in an airport. Communication from the company was excellent, and shipping was fast. I would highly recommend their product to anyone.

Great service & product - would buy again! I have bought 2 neck heating pillows from BioMed and am very pleased with both. They are constructed well and made with high quality materials. They were shipped quickly and the company reached out directly when there was a problem with my order- all issues were quickly resolved! I will use this company again for future orders.

Best Travel pillow Love the pillow, especially since it holds your neck in place if you fall asleep traveling - no kink in your neck when you wake. Bought an extra for 90 year old parent and it has improved her comfort immensely when relaxing and watching TV. Buy this pillow now, you will not regret it.