Great Customer Service & Product I ordered 9 of the Lavender Aromatherapy Neck Wraps as Christmas gifts for my friends. They all rave about them - smell wonderful and the heat is great after microwaving. I will say the lavender scent is strong when new but has faded to a good point. I needed these quickly for a gift exchange. After a quick email with customer service expressing my needs, Sharon went out of her way to ensure I received them in time. The personal customer service was great and very much appreciated!

Best Travel pillow Love the pillow, especially since it holds your neck in place if you fall asleep traveling - no kink in your neck when you wake. Bought an extra for 90 year old parent and it has improved her comfort immensely when relaxing and watching TV. Buy this pillow now, you will not regret it.

Chiropractic Insert may snag you at TSA checkpoints I recently bought the chiropractic neck pillow. The good news: I'm tall, so I followed the sizing instructions to the letter. The pillow fits well and is much more comfortable than my previous high-end, conventional neck pillow. The insert provides extra support if your head sticks above the height of the seat head rest, like mine. I've used it on short flights and flights longer than 15 hours. I managed to sleep well with my head in a number of positions. The bad news: So far, I've gotten snagged because of the support insert on 40% of the times that I've passed through TSA checkpoints. I haven't gotten a clear explanation about exactly why there is an issue, but it's clear that the blotch on the xray from the bag of rice is the problem. I haven't decided whether to abandon the pillow or try to figure out another support solution. I tried the pillow without the insert, but it doesn't have enough support if your head is above the seat head rest.

Chiropractic neck pillow Purchased Chiropractic Neck Pillow with extra support. Product is high quality and as advertised. Order process was very easy and shipment was very quick. I received the shipment two days after shipment and it traveled from the Pacific Northwest to Indiana. This was a good purchase experience. The product performs as advertised and is a benefit to my neck which is very painful due to post surgical healing after a multi-level fusion. I look forward to continued use and comfort from this product.

Exceptional product & attentive customer service The company's chiropractic pillow is exceptional. (I sleep with it, as well as travel with it.) I was concerned that it was being used both privately (in my home) and publicly (on planes); so I phoned the company to see if a slip cover might be available. The representative told me they would make one. It arrived in one week. Such service! :-) I've recommended this company to many.