Ordered a test kit and it never arrived Ordered a test kit and it never arrived, yet they took my money. I e-mailed customer service with the order number and no reply. I called customer service to get a voicemail. Fraud.

The A1C kit provides two needles and… The A1C kit provides two needles and requires person to fill 5 circles, which is a lot of blood. In most circumstances the body clots before one can get enough blood to fill 5 circles. I asked for a refund and it was refused. Told I need to ask Walgreens. The Kit should warn purchasers that the test requires a lot of blood and you may not be able to draw sufficient blood. At this point I feel I have no choice but to go to the FDA and post on social media to warn others. Filling 5 circles is not possible for most people so I think this test is a scam.

Great experience w this company in… Great experience w this company in getting a registration issue resolved. While it shouldn’t have happened in the first place, these things do happen, so it’s great to know there’s such a great safety net in place.

Mel was a lifesaver! Mel was super helpful in answering all my questions and assisting me via chat. They located my MyLabBox shipping info, registered and my kit, and told me when to expect results. Thank you Mel!

Seems to be a lot of people have… Seems to be a lot of people have trouble registering their kits, and I did as well. I was assisted promptly by customer service, but if this is a common occurrence the company should look for a permanent resolution to keep these things from happening. Still waiting on my results and it’s been several days.