Pleased with the service I have… Pleased with the service I have received. I appreciate a place where I can economically get tests for things my doctor’s office does not offer or does not think is necessary. Good customer service.

Help with a 2nd test I gave the Lab 6 stars because Mel helped figure out why my registration would not go forward. I had a second test sent to me after the first one did not have enough blood to test-my fault!. I think your system didn't like that I had another test to register and would not let me use my email to register the 2nd test. Mel got it all worked out! Can't wait for the result. Mel was very kind and understanding.

Mel was a lifesaver! Mel was super helpful in answering all my questions and assisting me via chat. They located my MyLabBox shipping info, registered and my kit, and told me when to expect results. Thank you Mel!

Great customer service Great customer service I had misplaced the instruction card for my test kit. I went on the website and had a chat session. My questions were answered and she gave me videos on how to do the blood collection. I now feel confident to complete my lab box.

Do not use Do not use. 4 weeks of wasted time. 2 weeks after I ordered I still had not received my order. I messaged in and find out there was a “shipping error” and decided not to inform me. And we’re waiting on me to contact them. There was no error in the address. After reaching out to customer service about replacing it for free they gave me a code to use online for a free test kit as a replacement. The codes they gave me did not work, delaying the process even more. After ordering my replacement kit and still not getting it for OVER 2 more weeks. I was left with no choice but to call and demand a refund. Do not use this company