Amazing service I want to thank you for such service! I was looking for the yummy food bowls in blueberry for my dogs. Being that I was scrambling to two of them, I immediately purchase them. Your communication was great and they arrived soone than expected! I highly give you 5 stars for impeccable service! Will be on my favorite vendors for my pets...great job!

Purchased a Fleece Very happy with the purchase. It fit perfectly! I like the quality of the fabric, and it's such a great option for those days where pup just needs a little something to keep her warm. Delivery took longer than expected, but that would be my only concern, and I would buy again!

Great Follow Up Service Purchased an iFetch-Too ball launcher for my Airedale terrier. Came with out a charger. Called and received a charger in just two days. No fault of PetFancy but they made it right. Great Service on a $200 purchase.

great service! Amazing experience. The product I ordered was on back order. Not only did I receive an update (and apologies) from them (and it was only ! week after I'd ordered!), they expedited delivery once it came in (shortly after the email update). MANY companies could learn a LOT from PetFancy! Their service will keep me coming back!

Uninformed and Late My order was marked as "processing" for over a week. No response or information. Made phone call to see where my order was and was sent to an anonymous voice mail. I was never given any good explanations on where my order was or why it was late. Eventually it did arrive, unexpected, in time for Christmas. I would not do business with them again.