Superb level of customer service! I ordered light therapy equipment as a gift for somebody. When Verilux determined they were out of that model, they offered to send this person a more expensive model. I accepted this offer but was worried that because of the delay involved in this email exchange the gift may not arrive in time for Xmas. Verilux then unsolicitedly sent it by express mail. i am very impressed by this level of service! (The item is not for my use and it takes some time to obtain therapeutic effect, so i can't comment on its effectiveness.)

I ordered floor lamp on a Friday… I ordered floor lamp on a Friday evening on December 14th. Gave me estimated arrival date on the 24th. I was concerned that it would not arrive in time for Christmas gift. The ordered shipped on 17th and I received regular emails update shipment during the week. I received the floor lamp today and wrapped it and it is under tree for opening on Christmas morning. Verilux makes quality product and I would purchase product from them again. J Scott

I have only used the happy light for a… I have only used the happy light for a week now but I can already feel a difference. My feeling of lethargy is gone. I really like that I can choose for the type of light and that there are 3 brightness settings. It is also nice that I can buy replacement bulbs if needed. I had recommended this product to 2 friends who also need light therapy based on the manufacture's business reputation before I even started using the light. My recommendation stands firm.

I received excellent service on my… I received excellent service on my first order, despite having mistakenly ordered stands which I did not need to support my happy lights. Verilux allowed me to return the stands and reminded me that this was part of their 30-day return satisfaction guarantee. Meanwhile, I am enjoying the lights daily.

Stellar Customer Service We've used our Verilux "Happy Light" for years and replaced the bulb once getting years-more benefit. More recently we updated to the newest version and love it with its improved design & 3 settings. Most impressive was their Customer Service Representative who not only fulfilled our request but also followed up with a light-hearted email confirmation.