Scary issue A few years ago a purchased the Beardscape Beard and Body Trimmer V1, and I have been very pleased with it. Until tonight. I was charging the trimmer to use it the next morning, when I was awakened by a frightening noise. It took a few second before I realised what was making that noise, and I found the trimmer, “switched on”, but with no light in the display screen, finding it almost impossible to turn off. It started smelling funny, almost like a burnt smell, and when I pressed the button to switch it off, the button shot out from the trimmer. This was not the noise I was known with, after using the Brio for a few years. It was terribly loud, and as you can imagine I was frightened by the smell and noise, with no display, no button, finding no solution to turn it off. I finally found the button and pressed it in, and after a few minutes I managed to turn the device off. I loved the trimmer until now, but I am scared to use this particular device again.

Beardscape V2 Well made device is you’re using it “as is” but once you involve the smallest two guards you’re going to have an issue clicking them on and getting them aligned and getting them to stay on. For such an expensive product they should have found a way to have the guards securely click and stay in place. Brings down the entire unit.

One of the worst experiences I have… One of the worst experiences I have encountered. Staff was too busy on the phone to care to help me. I tried to get staffs attention, just really disappointing. I won't ever shop there again and recommend others to avoid.

Clean Shave but overall, very decent shaver. Overall, I like the finish and feel when using the Brio to trim my beard but I don't like how often my hairs get pulled, it makes the shave more time consuming and uncomfortable. I would prefer using the Phillips Norelco over the Brio.

A relative recommended the Brio trimmer… A relative recommended the Brio trimmer and my husband loves it. I bought him the toothbrush and we liked it so much that I got one for myself. Great features, including shutting itself off after two minutes, and leaves my mouth feeling so very clean! I also appreciate the small foot print and sleek lines that make leaving it on the counter so much less unsightly than other toothbrushes.