Device still functions, despite not intended use by me... So... I just had my first time with the beardscaper... and let's just say I used it in the incorrect fashion... having the blade FACE TOWARD me and carefully manscaping... Needless to say, my girlfriend exposed me for this incorrect behavior, and yet I got away with 2 painless tiny tiniest of nicks. I need to hand it to the team at brio... their beardscaper be safe as **** (the f word, Trustpilot censored me/told me it was inappropriate).

The cut created split ends in my beard The cut created split ends in my beard. The guard settings aren't standard so you have no idea how long it will be because they don't match the mm size that they say. Overall, very disappointed.

Excellent! Excellent!! Bought beard trimmer from them a few years back and it still works , have bought a couple replacement blades but I will say their customer service has been top notch and it's no hassle of any issues with your product.

One of the worst experiences I have… One of the worst experiences I have encountered. Staff was too busy on the phone to care to help me. I tried to get staffs attention, just really disappointing. I won't ever shop there again and recommend others to avoid.

Quality trimmer Solid build. You can really tell that this was built with quality materials. Long battery life. Only thing keeping from perfection is the detachable guards, great idea to have two sides to limit # of pieces but still more pieces than I would care to have. Only because previously owned trimmer had an adjustable guard which I liked but this is not major and I’m just being nit picky, and personal preference. I could see that maybe the standalone guards may provide better length accuracy rather than going with solo adjustable guard. The guards could also have maybe better fitment or way to attach/ detach smoothly, again nit picky but guards are only thing keeping from perfection. If Brio comes out with a solo adjustable guard please send me one! Still gets 5 stars to represent an excellent trimmer. Expectations met and trimmer does excellent in performing the duties it was purchased for.