Jean Ann Betterley
GBThree months after after the 2 year… Three months after the 2 year Audibel warranty lapsed, the rechargeable batteries failed to stay charged a full 8 hour day! Initially they stayed charged a full 12hours. Upon presenting the aids to Audibel, they told me the rechargeable batteries are not covered under their warranty. New batteries cost $399 each!! That is absurd!!! They would not do anything for me! Rechargeable hearing aid batteries are less than a tenth of that cost on the internet! What a rip off!!
Mel Nevitt
GBMy first hearing aids Audibel Intregue… My first hearing aids Audibel Intregue 24 R RIEand fitted by a registered UK audiologist. After one months wearing 12 hours a day. I can now form an opinion. The sound clarity and quality compared with my natural hearing is superb. I cried with joy when I heard my Great Grandsons breathing while he was sleeping. Down side are the Bluetooth connection drops out in the right ear everytime I leave my phone and go out of range even to the bathroom!! Then take them out put them into the Dock charger and refit them in my ears. Or turn off and reboot my Samsung Android phone often works away from home. Advice having them loosing Bluetooth connection 6+ times a day is a pain. So if you use an android phone buy another make !!
Diane Wilson
GBThis is an update to my review on… This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.
Mike Bird
GBDo not buy this garbage I have had my hearing aids for nearly a year. I hate these things with a passion. I still can’t hear very well and they are constantly mixing up settings. The app is terrible and it appears that there is some ageism involved here. Instead of being able to control these things yourself, you are given very minimal control and need to run back to the audiologists every time something goes wrong. Music sounds awful. An outdoor situation is untenable because these things seem to be designed for people who don’t move all day. I spent a lot on these things but I hate them so much I am in the market for new heating aids. Believe me, every chance I get to review these things or comment on social media, it will be as negative as possible to dissuade people from buying your crappy product.
Karl Gaudet
GBThese people need a confident office… These people need a competent office manager. They have two offices and can't seem to get anything straight between them. One of them can't even give directions to their office. Wasted an entire day trying to pick up hearing aids that were paid for already. Looking somewhere else now;