Three months after after the 2 year… Three months after the 2 year Audibel warranty lapsed, the rechargeable batteries failed to stay charged a full 8 hour day! Initially they stayed charged a full 12hours. Upon presenting the aids to Audibel, they told me the rechargeable batteries are not covered under their warranty. New batteries cost $399 each!! That is absurd!!! They would not do anything for me! Rechargeable hearing aid batteries are less than a tenth of that cost on the internet! What a rip off!!

Mark Stevenson @American Family has my back. Mark Stevenson @American Family has given me great service. Many times I would visit and have my old hearing aid cleaned and tested. Mark was always there for me. When I lost my old hearing aid Mark suggested I buy an Audibel. It fits perfect and we are in the testing mode, wearing it and trying all 4 setups. Next Friday we will make adjustments so everything is perfect.

I have been treated at the Sun City… I have been treated at the Sun City Center office since Feb 2021. John has been most helpful, always polite, friendly and knowledgeable. He explains all aspects of the use of a hearing instrument and has handled any problems in a timely manner. the office staff are always polite and friendly. I appreciate having kind and helpful people available.

I've already written a review on Google… I've already written a review on Google so I won't go into a lot of detail here. I just wanted to add another one with 5-stars. I went to the Ocala, FL office for mine and highly recommend both Mateen, at the front desk, and Paul who helped me greatly with my hearing! Folks, you won't disappointed if you go there!

This is an update to my review on… This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.