I have been treated at the Sun City… I have been treated at the Sun City Center office since Feb 2021. John has been most helpful, always polite, friendly and knowledgeable. He explains all aspects of the use of a hearing instrument and has handled any problems in a timely manner. the office staff are always polite and friendly. I appreciate having kind and helpful people available.

This is an update to my review on… This is an update to my review on February 3,2024. The experience I wrote about was all valid and all that I described happened but shortly thereafter I received a call from the supervisor in Baton Rouge, LA, who said to me that the situation did need to be remedied. I was beyond grateful because up to that point I felt that they didn’t care. New hearing aids with the cross wave technology were ordered for me and they use regular batteries instead of the digital ones that were so unreliable for some with such severe hearing loss. In addition to that I was referred to Michelle Macione at the Slidell, LA Audible office to get the new aids. Ms. Macione was wonderful and she adjusted the aids so that I am now hearing so much better than ever before. She will continue to adjust them to provide an even better hearing experience as my brain acclimates to each adjustment. I am so pleased to have the benefit of her abilities and experience and I intend to continue to go to that office for all future appointments. I am so grateful to the supervisor in Baton Rouge and to Ms. Macione for their provision of service and restoring my faith in Audible.

I'm a geek I'm a geek, and to have hearing aids with sensors and Artificial Intelligence in them is the best! I have an "Alexa" in my ear that only I can hear. I have fall protection, language interpretation and a FitBit all rolled into one. The Thrive app couples with my iPhone so I have a remote and access to all of the features. There were dropping issues in the beginning, but a firmware update has resolved that. I understand that Starkey and Audibel are the only hearing aid manufacturers that use sensors like these in their instruments.

Arrived 10 minutes early for 2 pm… Arrived 10 minutes early for my friends 2 pm appointment, paperwork done and at 2:11pm the dr comes out in to the waiting room and states I am waiting for a person who is late. So we are here and we have to wait for someone who isn’t even here and is running late??? Won’t be recommending Audibel to anyone!

Mark Stevenson @American Family has my back. Mark Stevenson @American Family has given me great service. Many times I would visit and have my old hearing aid cleaned and tested. Mark was always there for me. When I lost my old hearing aid Mark suggested I buy an Audibel. It fits perfect and we are in the testing mode, wearing it and trying all 4 setups. Next Friday we will make adjustments so everything is perfect.