website only issue website offers 10-15% discount at checkout. The problem is I never saw the discount box for code entry. Please adjust my charge applying my discount.

Really great lip balm. I love that the majority of this lip product is made up of essential oils, and not all that fuddy duddy stuff you most definitely should not be putting on your lips. I have very sensitive and chronically chapped lips, and this balm was really nice.

Great customer service! Well let me begin by saying that I'm always skeptical when it comes to online companies; however, my experience with this company was beyond fabulous. They had a great online deal that beat sephoras price on the foreo Luna mini by like $40. I then found a company even cheaper online that looked a little sketchy and they pricematched their price. Customer service was fast, responsive, and courteous. Shipping was super fast! Will definitely be a repeat customer.

Box Opened When I received my order, the outside packaging was fine, but the box to the Clarisonic brush was damaged, and the seal on the box was broken. It was obviously that way when it was sent out and did not occur during the shipping process. I contacted askderm.com and reported the problem and requested that they exchange my brush for one that was unopened and not damaged, but they refused saying they do not accept returns. However, the shipping was very fast.

They are callous about sensitive topics and do not issue refunds I ordered Boustise Boustise Bust Plumping Serum. The product did not work, even after two months. I contacted askderm for a refund. They said it was past 30 days, so they wouldn't refund me. Then I submitted a dispute with my credit card. Askderm sent the credit card agency proof that I received the Serum and proof of their 30-day guarantee. It was closed without a refund. I didn't dispute the fact that I RECEIVED the item--I disputed the fact that it DOES NOT WORK. Then I submitted a claim with the BBB, which was replied by a callous letter from them. They even deleted my "does not work" feedback off their website, as though they are hiding that it doesn't work. I will never buy anything from askderm again.