HealthTap

2465 Latham Street, 3rd Floor, 94040, Mountain View, United States
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2.60
Based on 20 Reviews

5

30.00%

4

5.00%

3

5.00%

2

15.00%

1

45.00%
About HealthTap

Your personal doctor, one tap away. HealthTap is a virtual-first, affordable urgent- and primary-care clinic, providing top-quality physician care nationwide to Americans with or without insurance. Our proprietary, easy-to-use, and innovative apps and electronic medical record apply Silicon Valley standards to effectively engage consumers and doctors online to increase the equity, accessibility, and efficiency of ongoing medical care for consumers, providers, employers, and payers. In addition, with HealthTap, businesses can offer virtual primary care to employees for less than the cost of free coffee. HealthTap’s US-based board-certified physicians are available throughout North America. For more information, visit www.healthtap.com.

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Aanchal
GB

Its a SCAM anyone subscribing for this service , its a simple online scam. Simple model sell service to 100 and give service to 10. If you pay them money then just sit by your phone for next 36 months and wait and if that doesnt tire you out then keep sending emails for days for your refund, which you will never get back. by the way they have NO PHONE number to call, so you send emails and wait for them to reply ( if they will ) best option visit a live doc or find another online service that charges you after they connect you with a doc

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Kathy Khan
GB

What a waste of money What a waste of money. I wanted to ask a doctor about a medication I was prescribed by my regular doctor because after researching it, I wasn't entirely convinced that it was safe. I would have gone to my regular doctor but it would have been a while before being able to see her because she travels. The online doctor didn't answer my question about whether or not it was safe. He basically just told me that if I have concerns then I shouldn't take it. Definitely NOT worth the money.

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Steven Griggs
GB

Just in one area...I answer questions… Just in one area...I answer questions in the Learn and Teach section. After answering the question, when I click the back button, I'm returned to the top of the question list, and have to start over at the top, but also type in my specialty again. This might be OK after answering the first question of the many, but after scrolling down 30 or so questions to find one to answer, answering it, then returning, it is quite time consuming to start over, enter the category of my expertise, scroll down 30 questions to find the next one. Its gotten so cumbersome that I've stopped answering questions.

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NP
GB

Hard to get actual help Still waiting after 2 days for a response to a 'free' question. Decided to take advantage of the 30 day trial for a paid subscription for faster answers. Asked a new question and learned that a) only the primary care docs are free -- everything else gives you a modest discount. And even there, I couldn't seem to connect to a doctor. Just got sent to a list of questions similar to mine. So I canceled my free trial after a couple of hours. A question I'd asked a few months ago DID get an answer (fairly quickly, IIRC) ... which made it pretty obvious that he hadn't actually read the question since the answer was not relevant. And the 150 character limit for your questions makes it impossible to give any sort of detail, making the odds of an accurate answer even lower.

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Titus
GB

Health Advice Just Got Easier! I'm really impressed with what I've seen from HealthTap. Originally, I thought they wouldn't get much more than "WebMD" type advice, but this site really rocks. I've never felt more secure in the decisions I've made about my health, and at the same time, I get great, expert opinions that help me make the most of my health finances. Absolutely recommend!

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