Waste of time and money! In an attempt to avoid going to an ED for a horrible insomnia, used this app for advice and to seek a prescription in order not to miss work. Understandably they could not write for a strong medication. They actually offered to write for Benadryl. $44 for that advice. Was told to go to an urgent care. Paid a $50 copay to be told they don't do that. If urgent cares know they can't treat acute insomnia, why wouldn't a doctor know that? Now $94 out and still wide awake and heading home. Gave honest rating of 0/10 and some concerned person at company asked why. In response get a link to view consult and was told this was a top doctor.

Great for someone who currently isn't… Great for someone who currently isn't insured at the moment like myself. Doctor Tsai listened, didn't rush and actually engaged with his patient like doctors should. I rarely recommend services, but HealthTap has mine 100%.

HealthCrap Not sure why they sent me this survey MONTHS after I canceled my account (and after I had to get help from the fraud department at my bank to reverse several arbitrary charges they made after my account was canceled), but hey, what the heck! Here goes... Bad customer service, extremely buggy app, multiple overcharges/unauthorized charges, frequently dropped chat sessions or had them interrupted (through ZERO fault of my own), mostly crappy and/or apathetic doctors, etc. That's basically it, in a nutshell. Run! Run far, faaaaar away from HealthTap.

Exceptional HealthTap is an amazing company that erases the distance between you and the physician. HealthTap managed to establish an environment where communication with a doctor became so simple and natural than ever. Today medical help closer then you can imagine. I definitely recommend having this application on your phone. Even if you don’t need medical help right now, one day this app could save you.

Health Advice Just Got Easier! I'm really impressed with what I've seen from HealthTap. Originally, I thought they wouldn't get much more than "WebMD" type advice, but this site really rocks. I've never felt more secure in the decisions I've made about my health, and at the same time, I get great, expert opinions that help me make the most of my health finances. Absolutely recommend!