Abby in John Lewis Norwich was so… Abby in John Lewis Norwich was so lovely, she listened to what I wanted and gave great advice, I’m so pleased with my brows which were waxed and tinted and I also had a lip and chin wax, very happy will definitely be going back!

I love Benefit cosmetics I love Benefit cosmetics. I discovered this company over 20 years ago, and there customer service is fantastic. I had a wonderful experience with a representative who was working at the Sephora location at Yorkdale. This lady was fantastic. I regret not knowing her name. She didn't have to help me, but she did. I was trying to find a product, but they did not have it. This woman went out of her way to try to help me. The other thing that really impressed me with Benefit Cosmetics is that they don't discriminate based on age. This woman is older, and Benefit Cosmetics should praise her. I am. This woman is an inspiration. Gives me hope that even though I am older that I still have something to offer this world. I love your company.

Great product let down by poor service I love benefit products but the service leaves much to be desired. Ordered my products a week ago, money out of my account, however, still yet to receive any form of despatch or shipping notification, sent 2 emails to the company who can't even seem to confirm if my order has been despatched or not. Upsetting as a long term customer.

Very poor customer service Very poor customer service. Took days to respond. Had to send numerous emails! Extremely disappointed!!!!!

Pricey but great. Need bigger bottles for price please 💜 Love benefits cosmetics. I ordered Wednesday night. Spent about 140 on items. Pore professional, agent zero, matte gel ect. Item turned up in standard 2 days So happy I got this before bank holiday. And the package itself when I opened the box was amazing. Thanks so much. Will definitely be purchasing again 💜 amazing products! Just amazing! Maybe bigger bottles for price but other than that. That's my only gripe. Definitely recommend benefits cosmetics to anyone who hasn't tryed them 😊