C. H. L.
GBMuch improved! Replaced the 70W sunset bulb from ~15 years ago. Although both were rated 70W, the new one is notably brighter than the original. All of your many products we or our children are exceptionally fine. Merry Christmas, Happy New Year & thanks to everyone at Full Spectrum Solutions.
Barbara
GBCUSTOMER SERVICE, and then some!!!! I have two Blue Max lamps. I got them initially, to give me a "Boost" during the long, dark, rainy days after my Mom passed. These lamps helped me so much! NOW, they are both experiencing some aging issues, after SEVERAL years of faithful service! I called, about the switches that had given out, within 2 days, there were switches in my mail box, with simple, handwritten instructions for replacement! Now, the bulbs seemed unable to brighten, again, the gal that I spoke with told me how to replace them, with very little effort, and is sending new ballasts. This kind of CUSTOMER SERVICE is unheard of anymore, what a breath of fresh air!! Thank you from the bottom of my heart!
Shira Jacobson
GBSCAM! Items massively marked up I paid $120 for a light up alarm clock that felt extremely light and cheap, and it arrived not functioning. It would not light up for the sunrise effect. It was replaced, but still a low quality item. I searched online for a different brand and found the same, absolutely identical in every way, unit selling for $22. I purchased a different brand from a different company for the same price, around $120, and the difference was night and day. I received a high quality product with a little weight to it that outperformed the rip off full spectrum solution clock in every way possible.
Susan Erdman
GBReview of floor model of lamp I would like to say I am very pleased with the lamp. It is sturdy and very good looking. It was hard to put together, some of the covering on the white plug connector seemed to be black electrical tape and it was not staying on. Also we got it together and when we plugged it in it make a popping nose and smelled funny, so we unplugged it. The bulb never lite. I want to request a return slip and a new lamp. This one does not seem to be up to your reported standards.
Terry Rainwater
GBPrompt service. Questionable return policy. When the bulb I ordered was faulty, I was outraged that their policy suggested I would need to pay return postage. I complained and they clarified the return policy and mailed a replacement bulb. Well packaged and responsive customer service.