Always Happy with my order Shocked to see so many bad reviews. I have always been happy with my order. I was so shocked to find my box on our doorstep just 48 hours after I ordered. All my faves well packaged and in the box. I order supplements from a couple vitamin companies but always return to the Vitamin Shoppe for free shipping and products I love.

Nether Will by again from vitamin shop Nether Will by again from vitamin shop Nether Will by again from vitamin shop Customer service not existing.. I recomend iHerb.сom - the best service , Big varity of vitamins and helth and supplements products, good prices , use code Dar0233 and always get discount..

How is this acceptable? They are sending items to my old address, after I updated to my new address. Customer support said they may not be able to cancel all of the order. That’s weird. So they are going to still charge me for items I can’t receive? Yep. That’s exactly what’s happening. So now I have to contact my bank’s fraud department to get my money back. How does Vitamin Shoppe think that their handling of that mistake is ok?

Meh. This site always have the ingredient, magnesium stearate, in the products. This thing keeps breaking me out. Not everybody reacts the same way as another; you should at least research the ingredients before you blindly put it into your body. With such cheap products, I'm not that surprised with the side effects.

Awful inventory system. Many items out of stock with no notification until days later. I'm a Vitamin Shoppe customer and have placed many online orders in the past. I'd say about 30% of the time my order is delayed due to items that are out of stock but continue to be sold on their site. Many times, notification of the delay status doesn't come for 5 days or more, and then the expected ship date is another 2 weeks from that point. Customer service reps are friendly but of little to no help as all they can do is repeat what you already know. This is yet another business that will continue to lose business to competitors such as Amazon, who seem to have a monopoly on the best real-time inventory system out there.