PupJoy

1720 W. Division St., 60622, Chicago, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About PupJoy

We have what your dog wants, the way you want it. Because having a dog is joyful. And shopping for them should be, too. PupJoy is Pet Care Innovation Prize winner and the leader in customized subscriptions for dogs and their people.

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Sally Thompson
GB

Better than BarkBox I typically do a lot of research before I buy anything, especially for my dog, Cooper. BarkBox is the name that comes to mind when you think of a dog getting a package in the mail, but does that really mean they are the best for your dog? Absolutely not. After researching several dog boxes, I decided to choose Pupjoy. Cooper and I have impressed with every box, every purchase, and every customer service email and phone call. What I love most about Pupjoy is the time and effort they take to get your dog's box just right. It's completely customizable, and if your dog doesn't like what he or she received, they will send you a replacement toy and all you have to do is donate the original toy. Cooper received a toy that he wanted nothing to do with, so I emailed into customer service to get a replacement. Pupjoy's owner responded immediately and gave me his personal phone number to discuss what toys would be best for Cooper. Cooper just received his 3rd box in the mail today and he has not put down his new toy yet (its been 12 hours). Pupjoy is worth the extra few dollars over BarkBark to get the excellent service and quality treats and toys your dog deserves. We love Pupjoy and you should too.

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Kayli Portanova
GB

Good but not Great PupJoy has the most customizable boxes of any other company I have seen thus far, combined with the fact that their customer service team is amazing makes for one great company! However, they received a 3/5 because I do think their toy only boxes are a little lacking, the antler was tiny, the every day toys are often rubber or another hard plastic thats easily destroyed. Their saving grace is that usually theres one great toy and a pretty cool "accessory" in the box as well but considering that theres only 3 toys total I have been disappointed in the quality and type of toy. As far as companies that provide toy only boxes I think I'll stay with PupJoy but if I didn't need this option I might be tempted by the larger (and cheaper) boxes of other companies. As I said though their customer service is great, and customization is key! If they were to add some more usable toys (rubber lasts a second before I have to toss it with even the lightest chewers), I would love this company so much more!

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Britt
GB

My pup & I LOVED the pupjoy box! My pup & I LOVED the pupjoy box! We got the power chewers box with toys & treats & it did not disappoint! It had the cutest little toys, along with 2 full-sized bag of treats & 2 different chews. I would definitely order from this company again, as it’s the perfect option for busy pet parents whose pups need new toys often! Thank you, Pupjoy!!!

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Brooke
GB

Love PupJoy! We love PupJoy! We started out with treats/toys/accessories boxes and everything was very high quality! Our dog is SO picky (he literally spits out everything - even ham/hot dogs/cheese), so we switched to toys/accessories only. Every month whatever toys he gets become his favorites. We have only had one toy in 6 months that he destroyed - the other plush toys have been extremely durable! We got a great leash once by the brand bait free and it is my favorite leash to use. This month we got shampoo - it smells great but we haven't tried it yet. Can't wait to try it. We love PupJoy and recommend it to anyone with a dog looking for new treats or toys!

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Joy
GB

PupJoy is a joy! Every month my dog, Coco, knows when his box arrives in the mail. Maybe he remembers what it looks like. Maybe it smells of doggie yumminess. I don't know, but even the mailman gets a smile from Coco's enthusiasm when he sees his box mixed amongst other packages. Coco hasn't met a PupJoy treat he hasn't wanted to devour or a toy that didn't capture his playful attention. His favorite has been a ball made of all recycled tires. I'm not sure that Coco cares about the recycling part (his mom does)...but the ball evidently bounces perfectly and squeaks just like he likes it. As a fur baby mom, PupJoy makes me feel good about the quality of treats and toys I give to Coco. Additionally, I love that they support small, local companies. PupJoy delivery day is a great day around here!

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