Good but not Great PupJoy has the most customizable boxes of any other company I have seen thus far, combined with the fact that their customer service team is amazing makes for one great company! However, they received a 3/5 because I do think their toy only boxes are a little lacking, the antler was tiny, the every day toys are often rubber or another hard plastic thats easily destroyed. Their saving grace is that usually theres one great toy and a pretty cool "accessory" in the box as well but considering that theres only 3 toys total I have been disappointed in the quality and type of toy. As far as companies that provide toy only boxes I think I'll stay with PupJoy but if I didn't need this option I might be tempted by the larger (and cheaper) boxes of other companies. As I said though their customer service is great, and customization is key! If they were to add some more usable toys (rubber lasts a second before I have to toss it with even the lightest chewers), I would love this company so much more!

Horrible customer service Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

Love Pupjoy! I really love Pupjoy! I like that I can choose different options with my monthly box to include all treats or treats with toys and assessories, etc. Customer service is phenominal. I needed to call once because I was not receiving e-mail notifications. Customer service was very helpful, discovered I had typed in my email address incorrectly and fixed the problem. I would highly recommend Pupjoy!

PupJoy is a joy! Every month my dog, Coco, knows when his box arrives in the mail. Maybe he remembers what it looks like. Maybe it smells of doggie yumminess. I don't know, but even the mailman gets a smile from Coco's enthusiasm when he sees his box mixed amongst other packages. Coco hasn't met a PupJoy treat he hasn't wanted to devour or a toy that didn't capture his playful attention. His favorite has been a ball made of all recycled tires. I'm not sure that Coco cares about the recycling part (his mom does)...but the ball evidently bounces perfectly and squeaks just like he likes it. As a fur baby mom, PupJoy makes me feel good about the quality of treats and toys I give to Coco. Additionally, I love that they support small, local companies. PupJoy delivery day is a great day around here!

Love our PupJoy boxes Love our PupJoy boxes! They have the most adorable and unique toys. (And customized to my dogs size!) We also found our pups favourite peanut butter treats from them. Aways looking forward to next months delivery of toys and treats!