PupJoy

1720 W. Division St., 60622, Chicago, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About PupJoy

We have what your dog wants, the way you want it. Because having a dog is joyful. And shopping for them should be, too. PupJoy is Pet Care Innovation Prize winner and the leader in customized subscriptions for dogs and their people.

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customer
GB

Horrible customer service Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

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Dawn Pauley
GB

Love Pupjoy! I really love Pupjoy! I like that I can choose different options with my monthly box to include all treats or treats with toys and assessories, etc. Customer service is phenominal. I needed to call once because I was not receiving e-mail notifications. Customer service was very helpful, discovered I had typed in my email address incorrectly and fixed the problem. I would highly recommend Pupjoy!

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Pam Duncan
GB

Best Monthly Pet crate We have Found! We have had several monthly subscription crates for oour pet now over the past year and PupJoy has, hands down, turned out to be the best of all of them. You get more for the price then other crates and the quality and amounts are just fantastic. The items are well chosen and have really given us great stuff. The toys and treats have really pleased my puppy so much that she recognizes the box when it comes in the door! We actually save money with PupJoy because we get such a nice box from them that we cancelled another box we were getting that was only giving small sample packs and toys that were not very exciting!

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cin green
GB

We loved our pupjoy box We loved our pupjoy box, we got the super chewer box. There were so many great things in it. We got 3 toys to chew on, 3 amazing bags of treats and 2 bully sticks. The treats are healthy for your pup. The super chewer box definitely withheld my dogs chewing.

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Cara Scanlon
GB

Perfect for my Furbabies! Ordering from PupJoy has been such a positive experience for us. When our box arrives the dogs know that it's something special for them and they get so excited! Customer service is top notch...they definitely are a company that has it together. I enjoyed hosting a PupJoy party in my home and receiving Pup points from it. It's a great system they have worked out. I recommend this company to all, they definitely have something for everyone!

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