PupJoy

1720 W. Division St., 60622, Chicago, United States
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4.70
Based on 20 Reviews

5

90.00%

4

0.00%

3

5.00%

2

0.00%

1

5.00%
About PupJoy

We have what your dog wants, the way you want it. Because having a dog is joyful. And shopping for them should be, too. PupJoy is Pet Care Innovation Prize winner and the leader in customized subscriptions for dogs and their people.

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John C
GB

Awesome, quality products we can trust everytime We originally had used a competitor but found the quality of the product declined. We decided to try PupJoy and have been very happy with the high quality, focused to our request items we receive. The biggest compliment I can give is that we changed our subscription from a 3 month to a 6 month rolling so as to indicate our happiness with this company John C

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Justin Leonard
GB

Happy Dog, Happy Human Our dog Chewy is a Cavashon and weighs about 10 pounds - we got him the products associated with a small dog although he is the Pupjoy definition of tea cup. He loves everything in his box and can't wait for his next one. We also advocate for CatJoy as well!

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Bill Dodson
GB

My Pup is Joyful with each Delivery! My dog has loved just about everything that has been delivered and I love the fact that I can tailor my subscription. I've mainly focused on treats and toys. The treats are high quality that you don't see in every pet store on the corner and I like the fact that they are natural and appear to be healthy. Toys are appropriately sized and fun, providing hours of playtime for my dog. The convenience of delivery to my office is a huge plus. I've given several of these subscriptions as gifts and everyone seems to love them. I highly recommend!

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Brooke
GB

Love PupJoy! We love PupJoy! We started out with treats/toys/accessories boxes and everything was very high quality! Our dog is SO picky (he literally spits out everything - even ham/hot dogs/cheese), so we switched to toys/accessories only. Every month whatever toys he gets become his favorites. We have only had one toy in 6 months that he destroyed - the other plush toys have been extremely durable! We got a great leash once by the brand bait free and it is my favorite leash to use. This month we got shampoo - it smells great but we haven't tried it yet. Can't wait to try it. We love PupJoy and recommend it to anyone with a dog looking for new treats or toys!

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customer
GB

Horrible customer service Horrible customer service. I received my first and my last box. prior to receiving this box I spoke on the phone with an agent and explained what I needed. I explained my 4 month Maltese is a teacup 4.8 lbs and teething. I explained she needs size appropriate toys and rawhide bones what I received was a toy with a tennis ball attached to it that is too big for my tiny puppy when I told them how Upset I was and sent them my YouTube video review which I did between pupjoy and barkbox. Barkbox scored a 4 because my puppy found their toys more engaging. Pupjoy scored a 1 because for $31 I received two lame toys one was too big not one chew bone or rawhide. After I sent them my review they emailed me back So sorry Zoe didn't like her box will cancel your subscription you should take her to the store and pick out her bo es and toys. Nowhere did they ask what can we do to make you and Zoe happy. They didn't even try. To chat with one of their agents is close to impossible lucky for me I had their email But after that rude response I have no interest in remaining a customer I gave them 1 star poor customer service worthless toys.Barkbox scored a 4 and I have 0 doubt Pupbox will also surpass Pupjoy

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