Absolutely shocking experience Absolutely shocking experience. Worked with them 3 years, a waste of 3 years, horrible coworkers, management handling and people/staff skills are brutal, constant issues with pay, would never work with this company again and would certainly advise against having loved one cared for by them!

Excellent Outstanding care for my mother, took notice of all medical directions and all carers were a joy . would always recommen

Only want your money Here are a few words I would describe this company Unsympathetic Pushy Greedy Demanding And charging extortionate prices in the process. My parent went from being able to walk to being hospitalised within 3 weeks of using this company and then they carried on charging us for the 30 days notice we had to give. Unbelievable.

We've used home instead for around 4… We've used home instead for around 4 years and all in all its been an awful experience carers leaving their client in the incompetence pants and nothing else for 20mins plus. A carer has been showing up ill and spreading her germs all over my sick grandmother and my grandfather is now sick because of the 2 months she's been coughing her guts up in the faces. Had a carer even sit and watch TV while her client was crying and distressed and she did nothing. Just awful all around Now it's £32 ph it's a complete scam. Out of about 5 carers we see 2 of them do them job without being corrected after years of being here.

Home Instead have been a lifeline for… Home Instead have been a lifeline for us. I honestly don’t know what we would have done without them. In addition to the care they already provided we replaced the free ‘care’ provided after mum broke her hip with Home Instead as their carers are all wonderful, compassionate and efficient. The communication has been first class. Sandy and Vicky have been really helpful and Tina, Janet, Maxine, Theresa and Tracy are all lovely carers.