Theresa
GBDon't waste your money buying neilMed… Don't waste your money buying neilMed suavear earwax removal aid , I paid £10.99 for this product and it did absolutely nothing for the wax in my ear .I feel ripped off. I had to give it one star to write the review other wise I would of not given any .
Samantha Tellei
GUOrder was placed, Never received Order was placed, payment was taken August 18, 2022, order has NEVER BEEN PROCESSED OR SHIPPED !! I CAN'T RATE SOMETHING I DIDN'T GET. THIS IS THE 2ND TIME I WAS SENT AN EMAIL ASKING ME TO REVIEW THIS PRODUCT. I have sent an email asking for info or refund, have NOT RECEIVED A REFUND OR A RESPONSE.
Dr Antony J Lepire
GBI HAVE USED YOUR PRODUCT SINCE YOU I HAVE USED YOUR PRODUCT SINCE YOU INVENTED IT! IT IS EXCELLENT AS A MEDICAL INTERVENTION. HOWEVER I RECENTLY WAS SEDUCED INTO USING THE AMAZON SUBSCRIPTION FOR THE GREEN NASAL IRRIGATIONS. I ORDERED PACKS OF 70. I BUY A SUPPLY FOR 3+ MONTHS USUALLY. INSTEAD IWAS CHARGED FOR 70 SIZE PACKS BUT RECEIVED BOXES WITH ONLY 30 ALSO FILLED WITH YOUR DAMN PLASTIC IRRIGATION BOTTLES. I HAVE 6 WHICH I DONT NEED. I EILL CANCEL MY AMAZON PLAN. AND WHY DONT YOU PUT THE GREEN IN CVS? VERY ANGRY. Dr. A J LEPIRE.
philip gyimah
GBPurchased items for over a week now and… Purchased items for over a week now and haven’t heard nothing from your shippers to date.Am traveling with the items coming Wednesday and when I call customer service they give me wrong tracking number and promise to call back but to no avail,I should have rather bought it through AmazoN
LS
GBTerrible Customer Service -- Taking My Business Elsewhere I have used NeilMed's sinus rinse kits for over 15 years. Sinus rinses in general were recommended by my ENT for my allergies and I happened to pick this Neil Med brand. Over the years it helped wash out irritants from my sinuses and prevented sinus infections (I also use a nasal spray for allergies). A couple of months ago, however, a defective bottle came with a kit I purchased. I e-mailed the company and got a response that they would send me a replacement bottle for free but never heard back after I provided them with my purchase date, place of purchase, and other info. I e-mailed follow-ups to them twice to no avail. I then contacted the Better Business Bureau for northern CA who reached out to their current president. She was given 2 weeks to respond. But, no response. It's not the cost of the product that I have issue with -- it's the very poor customer service and not making good on replacing a clearly defective product. There are many other similar products on the market by their competitors. I am taking my business elsewhere.