The worst! Can’t get through!!! The worst! Impossible to get through to them on the phone!! And they never call you when they text you that they will!

The experience I have had with Medly… The experience I have had with Medly has been embarrassingly horrendous and unacceptable. It has been 20 days since my doctor sent my prescription to Medly, and I have yet to receive it. On top of that, Medly customer service has been extremely unresponsive and unaccommodating. The responses I have gotten have been sent several days after my initial inquiry and have been extremely cryptic with no real update on the status of my prescription. This is medication I need and not some discretionary purchase I can wait to receive, yet Medly does not seem to recognize that they are single handedly responsible for negatively impacting my health and well being. My doctor convinced me to switch from Capsule to Medly, but I will surely never be using Medly again and will be returning to Capsule after my case is resolved, if ever.

The ease of getting your prescription. Pharmacy calls to ask if you would like to have your prescription delivered. Prescription could be set up for next day delivery. Driver calls when he’s close by; in my case 10 minutes away. Prescription is delivered and you don’t miss a step in your daily living.

Worst Pharmacy ever 1222 Walnut Street Philadelphia Pa… Medly Pharmacy ,at 12th Walnut Street Philadelphia, does not deliver as promised. Every day for a week I was told a difference story (lies) as to why my meds were not ready. Also, every day for a week I would get a difference story line as to why I my meds were not delivery and every day I would offer to pick them up myself. Now, the day before my surgery when I really needed my meds, I was promised it would be delivery between 9am and 1pm. I called Medly to check on my delivery. Of course, they said my meds was not schedule for delivery, as promised. Now I was told the delivery service had stopped for today. It was only 1:15pm at that time of calling Medly and they told me between 9am-1pm. So, I volunteered, once again, to pick up my meds, even though time and time again for two week they said they would deliver them. It is crazy, the receptionist kept stating they would be happy to delivery my package. I am not mad I had to go into center city pick them up, I am just mad they lied to me over and over again with a nice pleasant voice.

Excellent professional service Excellent professional service. The customer service was great and did their best to get my medications to me on time. They seemed very concerned and made it happen. The driver called with an ETA and was also professional. Everyone involved was very dedicated. Thank you all again.